Rocks & Stone

Stone Rugs

You have put many attention into choosing your fixtures. In accordance with continued care yourself, they ought to share your address for quite some time in the future. Today for your owner's handbook...

  • Professional cleansing suggested.
  • Maybe not for usage over flooring without appropriate rug pad.
  • Machine with a non-rotary attachment.
  • Spot clean with cleaner certain for artificial fiber.
  • Rug pad suggested to prevent slipping, to avoid color transfer
  • to carpeting or flooring, to protect the finish on varnished floors,
  • and protect the carpet from hefty furnishings.
  • Blot spills immediately with clean, dried out cloth.
  • Rotate occasionally to ensure even put on.

What you need to understand.

Non-Furniture Items

We are going to take merchandise returns of non-furniture things within ninety days of customer receipt. For Overseas Checkout internet based instructions, reimbursement sums for came back products will be paid to you by our international partner, Borderfree, in identical money and using the exact same exchange price as your initial order.

Stock Furniture Products

If you are unsatisfied with your Stock furniture acquisition, you have to e mail us within seven days of distribution or pickup to set up a return. The item should be came back within thirty days of delivery or pickup. That will likely be inspected upon return, and a refund quantity is determined centered on its problem. Please inform united states at or call (00+1) 630.369.4464, and we will provide you with additional directions on where comes back is sent as well as the quantity you will be refunded. For Global Checkout web orders, reimbursement amounts for returned items is credited to you by our worldwide companion, Borderfree, in the same currency and using the exact same trade price as the initial purchase.

Stock Plus and Personalized Furniture Products

We require a 50per cent deposit for all inventory Plus and Personalized furniture items. These items are created to your requirements and should not be returned or exchanged. When you destination your purchase, you have 72 hours to change or cancel. The 72-hour period of time begins when you spot your order in a store; for internet based instructions, the 72-hour period of time starts once you verify your material selection with an individual provider representative. After 72 hours, your 50% deposit is nonrefundable. If a Stock Plus or Custom product shows up with a manufacturing defect or harm triggered during transportation, we shall restore or change the flawed or damaged area. If it is not feasible, we are going to organize an exchange. We reserve the right to figure out top strategy.

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